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Bharat Petroleum Corporation Ltd. (BPCL) handles public grievances through the Centralized Public Grievance Redress And Monitoring System (CPGRAMS) portal. The Marketing Corporate Department acts as the nodal agency to assess and redirect grievances for investigation and resolution. Grievances are addressed at various levels and are ultimately closed by the Marketing Corporate Department after receiving responses from the respective business entities.

Author

p3dzhu7go

Language

EN