About this document
1 - Types of Industry by Myls Evangelista is a document available to read on EtoBox.
This document provides an overview of Business Process Outsourcing (BPO), emphasizing the importance of quality customer service and effective communication skills in the industry. It outlines the benefits of outsourcing, the evolution of the BPO industry in the Philippines, and the different types of outsourcing, including back office and front office functions. Additionally, it discusses the classification of BPO based on location, such as offshore, nearshore, and onshore outsourcing.
- Author
- Myls Evangelista
- Language
- EN