About this document
(2025) The Serial Mediation Effect of Perceived Quali and Custo Satis-Mô Hình, Linker 5 by ngocnna94 is a document available to read on EtoBox.
This study investigates the serial mediating roles of perceived quality and customer satisfaction in the relationship between trust and repurchase intentions among private health insurance owners in Türkiye. The research, involving 525 participants, found that trust significantly influences perceived quality, customer satisfaction, and repurchase intention, with both perceived quality and customer satisfaction acting as mediators. The findings underscore the importance of these factors for private health in
- Author
- ngocnna94
- Language
- EN