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Mastering Verbal & Non-Verbal Communication by Kintu aquram is a document available to read on EtoBox.

Module 2 focuses on verbal and non-verbal communication, emphasizing their importance in building trust and clarity in professional interactions, particularly in a money-lending context. It covers core components such as appropriate language, tone, body language, and the alignment of verbal and non-verbal cues, along with practical applications through role-playing and feedback. The module aims to prepare learners for effective communication, setting a foundation for further skills development in subsequent

Author

Kintu aquram

Language

EN