About this document
TQM by TOHEEB Wuraola is a document available to read on EtoBox.
The study investigates the impact of Total Quality Management (TQM) practices on the performance of insurance companies in Nigeria, revealing that TQM does not significantly affect performance. Despite the potential benefits of TQM, the Nigerian insurance industry remains underdeveloped, contributing only 0.7% to GDP. The research highlights the need for better understanding and implementation of TQM practices to enhance the performance of insurance firms in a competitive environment.
- Author
- TOHEEB Wuraola
- Language
- EN