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The Field Guide to Understanding Human Error, 2nd Edition by Dekker, Sidney; Dekker, Sidney. Field guide to human error investigations is a book available to read on EtoBox.
What is The Field Guide to Understanding Human Error, 2nd Edition about?
When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the
- Author
- Dekker, Sidney; Dekker, Sidney. Field guide to human error investigations
- Publisher
- CRC Press
- Published
- 2013
- Language
- EN
- ISBN
- 9780754648253
- Subjects
- Engineering, Mathematics, Political Science
- Rating
- 4.13 / 5 (111 ratings)
- Updated
- 2026-03-14
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