Can I read Juran on EtoBox?
Juran by Fouzan Soniwala is a document available to read on EtoBox.
What is Juran about?
Juran developed the concept of the quality trilogy which includes quality planning, quality improvement, and quality control. He believed quality referred to the "fitness of use" of a product and considered both external and internal customers. Juran also outlined 10 steps for quality improvement that involve setting goals, organizing teams, providing training, recognizing progress, and maintaining momentum for continuous quality improvement.
- Author
- Fouzan Soniwala
- Language
- EN