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Why people engage in supplemental work: The role of technology, response expectations, and communication persistence by Ward van Zoonen; Anu Sivunen; Jeffrey W. Treem is a Business, Management and Accounting article available to read on EtoBox.

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## Summary Supported by various collaboration technologies that allow communication from any place or time, employees increasingly engage in technology‐assisted supplemental work (TASW). Challenges associated with managing work and nonwork time have been further complicated by a global pandemic that has altered traditional work patterns and locations. To date, studies applying a TASW framework have focused mainly on individual uses of technology or connectivity behaviors and not considered the potential team and social pressures underlying these processes. This study provides clarity on the differences between technology use and TASW and sheds light on the drivers of TASW in a work environment characterized by high connectivity and diverse team structures. Specifically, we demonstrate how individual, social, and material pressures concomitantly impact individual work practices in a team context. Drawing on multisource and multilevel data provided by 443 employees nested in 122 teams, this study shows that individual collaboration technology use and team‐level response expectations are independently contributing to TASW. Though the persistence of communication afforded by collaborat

Who reads Why people engage in supplemental work: The role of technology, response expectations, and communication persistence?

Author

Ward van Zoonen; Anu Sivunen; Jeffrey W. Treem

Publisher

Wiley

Published

2021

Language

EN

Field

Business, Management and Accounting (Social Sciences)