About this document

ATM Technology Adoption in India by Rizwan Shaikh 44 is a document available to read on EtoBox.

This document summarizes a literature review on automated teller machines (ATMs) in India from the perspectives of key stakeholders: customers, banks, and suppliers. The review finds that while ATM adoption is well-studied internationally, there is a lack of academic research on multi-vendor ATM technologies in developing countries like India. The review also finds that personalized ATM software and multilingual/biometric ATMs are needed to better serve customers in rural areas of India.

Author

Rizwan Shaikh 44

Language

EN