Can I read E-CRM Strategies for Online Retailers on EtoBox?

E-CRM Strategies for Online Retailers by akruthigoud525 is a document available to read on EtoBox.

What is E-CRM Strategies for Online Retailers about?

The document outlines a course on E-Commerce Trends focusing on Customer Relationship Management (CRM) for B.Tech students. It covers the impact of the Internet on businesses, the components of e-commerce, and the importance of CRM in building long-term customer relationships. The syllabus includes various units that address e-business strategies, infrastructure, and the online buying process, along with the benefits and technology solutions for effective CRM.

Author

akruthigoud525

Language

EN