Can I read ISO/IEC 20000-1 Service Management Overview on EtoBox?

ISO/IEC 20000-1 Service Management Overview by minarto.nart is a document available to read on EtoBox.

What is ISO/IEC 20000-1 Service Management Overview about?

The documents discuss services and service management. Services are how value is provided to customers without the ownership of specific costs and risks. Service management involves capabilities for providing value to customers through services. Effective service management requires having a systematic and standardized approach.

Author

minarto.nart

Language

EN