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What is Control Charts for Process Improvement about?

This chapter discusses using control charts to stabilize and improve processes. Control charts have a centerline and upper and lower control limits that can identify whether variation is from common or special causes. A stable process only exhibits common variation, while an unstable process may show special causes. The goals are to reduce variation through continual improvement and move the process closer to the desired target. Control charts are tools to monitor processes and identify opportunities for st

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