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This document discusses a study analyzing the influence of service quality on patient satisfaction at Cibitung Community Health Center in Sukabumi Regency, Indonesia. The study found that: 1) Service quality and patient satisfaction criteria were found to be valid and reliable based on validity and reliability tests. 2) Questionnaire responses regarding service quality showed 82.4% effective criteria. Responses regarding patient satisfaction showed 81.4% effective criteria. 3) Statistical tests showed a si
- Author
- Aldi Syukri
- Language
- EN