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Enhancing Hotel Staff Training by Qui Pham is a document available to read on EtoBox.

What is Enhancing Hotel Staff Training about?

The document discusses improving personnel training in the hotel business. It notes that many hotel jobs require excellent customer service skills and teamwork. Hotels need to provide ongoing training to staff to ensure high quality service and business results. Training activities include CD-ROM resources, language classes, and job exchanges between hotels. Most large hotels should focus on improving human resource management and regularly training staff. This will help enhance future hotel performance.

Author

Qui Pham

Language

EN