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What is Knowledge Management in Indian IT Firms about?

This document summarizes the role of information and knowledge management in four major Indian IT companies: Tata Consultancy Services, Infosys, TechMahindra, and MPhasiS. It describes the key IM processes, architectures, and cultures established at TCS, including their SECI model, TBEM framework, and dedicated knowledge manager roles. The document also provides overviews of the IM strategies and initiatives implemented at Infosys, TechMahindra, and MPhasiS, including their focus on knowledge sharing, captu

Author

Prabhat Trivedi

Language

EN