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What is Public Hearings and Grievance Mechanisms about?

The Good Governance Act mandates public hearings for service delivery to ensure transparency and accountability, requiring participation from various stakeholders. However, implementation faces challenges such as limited engagement, lack of trust, and systemic governance issues. The public grievance mechanism, while foundational, is often inadequate due to passive processes and weak enforcement, necessitating reforms like digital platforms and independent oversight to enhance effectiveness.

Author

Gaurav Sapkota

Language

EN