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Can I read Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire on EtoBox?
Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire by Tuan D. Nguyen; C.Clifford Attkisson; Bruce L. Stegner is a Health Professions article available to read on EtoBox.
What is Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire about?
A series of seven studies was conducted by the authors and their colleagues toproduce an efficient measure of service satisfaction that can easily be related to symptom level, demographic characteristics, and type and extent of service utilization. The resulting measure, the Service Evaluation Questionnaire (SE@ is a brief, global index that has excellent internal consistency and solid psychometric properties. Data from an extensive SEQ field study can be used as a comparison base for future applications of the two SEQ component scales, the CSQ-8 and the SCL-IO. A new hypothes~ has emerged from this series of studies that will guide future research: Service recipients may find it difficult to formaRy express d~satisfaction in the face of significant caring-however ineffectuaf-when the technical capacity to offer definitive treatment is not yet fully developed and when criteria for evaluating the efficacy of treatment are not yet crystal clear.
Who reads Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire?
It is typically read by researchers, students, and practitioners in Health Professions.
- Author
- Tuan D. Nguyen; C.Clifford Attkisson; Bruce L. Stegner
- Published
- 1983
- Language
- EN
- Field
- Health Professions (Social Sciences)