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What is Mumbai Dabbawala Delivery System Overview about?

Mumbai Dabbawalas are a group of over 5,000 people who collect, transport, and deliver home-cooked meals to customers in Mumbai. They have been operating since 1890 and currently deliver around 200,000 meals per day with an accuracy rate of over 99.9999%. Meals are color-coded and transported via local trains, bicycles, and foot to ensure efficient delivery. Their simple operating model relies on coordination between teams and allows them to offer affordable and reliable meal delivery services to customers

Author

Anup Kumar Bisoyi

Language

EN