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About this Social Sciences article
“Can you send us a PM please?” Service recovery interactions on social media from the perspective of organizational legitimacy by Van Herck, Rebecca; Decock, Sofie; De Clerck, Bernard is a Social Sciences article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Social Sciences.
- Author
- Van Herck, Rebecca; Decock, Sofie; De Clerck, Bernard
- Publisher
- Elsevier ; Elsevier BV (ISSN 2211-6958)
- Published
- 2020
- Field
- Social Sciences
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