About this document

Hotel Operational Challenges Case Study by Puskar Pandey is a document available to read on EtoBox.

Hotels face several challenges including booking confusion due to outdated systems, lack of real-time data for pricing and occupancy, and weak guest management that hinders loyalty. Guests encounter issues such as complicated booking processes, difficult-to-use apps, unclear information about fees and policies, and a lack of support after booking. Both parties suffer from a lack of personalized experiences and modern digital tools.

Author

Puskar Pandey

Language

EN