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What is Analyzing Variability in Quality Control about?

This document discusses quality from the perspectives of customers and processes. It defines quality as meeting or exceeding customer expectations. Variability refers to discrepancies between actual and expected performance, which can lead to higher costs and dissatisfied customers. The document outlines several techniques for analyzing variability in processes, including check sheets, Pareto charts, histograms, cause-effect diagrams, scatter plots, and control charts. Control charts set control limits to m

Author

Md. Shad Anwar

Language

EN