About this document
Avaya Call Reporting Administration Guide by esteban is a document available to read on EtoBox.
This document provides an overview and instructions for using the Standard Reports, Realtime Monitoring, User Management, and Administration features in the Avaya Call Reporting software. It includes summaries of the over 50 standard reports available for call data analysis, real-time agent monitoring tools like the Agent Timeline and Group Timeline, information on user roles and licenses, and guidance for system settings and backups.
- Author
- esteban
- Language
- EN