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Employee Empowerment in TQM by Liya Wilson is a document available to read on EtoBox.

What is Employee Empowerment in TQM about?

This document contains a summary of a presentation on total quality management and its human dimensions. It discusses 8 key aspects of TQM including top management commitment, leadership, change management, resources, training, employee involvement, motivation, empowerment, teamwork and the role of quality directors. It provides details on each topic such as definitions, principles, types and characteristics of successful implementation.

Author

Liya Wilson

Language

EN