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Performance Measurement and Strategic Information Management by Bidya Nath is a document available to read on EtoBox.
What is Performance Measurement and Strategic Information Management about?
The document discusses the importance of performance measurement and strategic information management. It outlines various methods for collecting, analyzing, and using performance data including key performance indicators, benchmarking, cost of quality metrics, and balanced scorecards. Effective measurement and analysis of organizational performance is important for managing change and understanding customer satisfaction.
- Author
- Bidya Nath
- Language
- EN