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Total Quality Management in Education by Elena Diamante is a document available to read on EtoBox.
What is Total Quality Management in Education about?
Total Quality Management (TQM) principles can be applied in education to continuously improve schools. TQM views students as workers producing quality work, with teachers as managers coaching students. Administrators are middle and upper-level managers responsible for school-wide quality. The goal of TQM in education is to exceed customer (student and parent) expectations through mutual cooperation of all staff to do things right the first time.
- Author
- Elena Diamante
- Language
- EN