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What is Data-Driven Public Services & Social Equity about?

This research article presents a systematic literature review of 190 articles examining the relationship between data-driven public services and social equity. It highlights how governmental choices regarding data collection, storage, and usage can lead to inequities in public service delivery, emphasizing the need for equitable practices. The study contributes to public administration by identifying key mechanisms affecting social equity and proposing a research agenda to address these challenges.

Author

vaultinvalida

Language

EN