Can I read FSM Lite Support Ticket Process Guide on EtoBox?

FSM Lite Support Ticket Process Guide by ivan campos is a document available to read on EtoBox.

What is FSM Lite Support Ticket Process Guide about?

The document provides information about raising enablement and technical issues related to FSM Lite through the IMNow ticketing system. It outlines the processes for creating tickets for technical issues or enablement requests. For technical issues, IMT provides support and escalates if needed. For enablement requests, GET works to fulfill the request or escalates. Templates are provided for standard role requests. The key steps are to select the correct ticket type, provide detailed information, and use a

Author

ivan campos

Language

EN