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Xerox 914 Photocopier Overview by Haiitsme Hai is a document available to read on EtoBox.
What is Xerox 914 Photocopier Overview about?
Xerox initially achieved great success and growth with the introduction of the Xerox 914 copier in 1959. However, the company lost its quality focus as it expanded rapidly. In the 1980s, under new CEO David Kearns, Xerox implemented the Leadership Through Quality program using tools like Lean Six Sigma to refocus on quality, cut costs, and improve customer satisfaction. This led to significant improvements in rejection rates, costs, production times, and quality levels, restoring the company
- Author
- Haiitsme Hai
- Language
- EN