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Twitter Sentiment Analysis of Malaysian Hospitals by IAES IJAI is a document available to read on EtoBox.

What is Twitter Sentiment Analysis of Malaysian Hospitals about?

Malaysia has many private’s hospitals. Thus, feedback is important to improve service quality, becoming reviews for other patients. Reviews use the channel service provided on social media, such as Twitter. Nevertheless, online reviews are unstructured and enormous in volume, which leads to difficulties in comparing private hospitals. In addition, no single websites compare private hospitals based on users’ interests, bilingual reviews, and less time-consuming. Due to that, this study aims to classify and v

Author

IAES IJAI

Language

EN