Opening book details…
About this Business, Management and Accounting article
Causes of Customer Dissatisfaction ‐ Studies of Public Transport by the Critical‐incident Method by Edvardsson, Bo is a Business, Management and Accounting article available to read on EtoBox.
It is typically read by researchers, students, and practitioners in Business, Management and Accounting.
- Author
- Edvardsson, Bo
- Publisher
- Emerald Group Publishing Limited; Emerald (MCB UP ); Emerald Group Publishing Ltd.; Emerald (ISSN 0960-4529)
- Published
- 1998
- Language
- EN
- Field
- Business, Management and Accounting (Social Sciences)