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What is SWOT Analysis of Indian BPO Industry about?

The document discusses the BPO industry in India. It outlines several strengths of the Indian BPO sector, including a highly skilled English-speaking workforce, abundant and cheaper labor compared to Western countries, and operational excellence. However, it also notes weaknesses such as rising attrition rates and high infrastructure costs. Opportunities for growth include increasing India

Author

Karl King Esmeralda

Language

EN