Can I read Service Systems Management and Engineering (Creating Strategic Differentiation and Operational Excellence) on EtoBox?

Service Systems Management and Engineering (Creating Strategic Differentiation and Operational Excellence) by Chang, C. M. is a scholarly article available to read on EtoBox.

What is Service Systems Management and Engineering (Creating Strategic Differentiation and Operational Excellence) about?

Awarded the 2011 Best Book Award by the International Association for Management of Technology (IAMOT) this textbook is devised to help in training future service systems engineers and enable them to become more effective in contributing to the needs in strategic differentiation and operational excellence of service enterprises.

Author

Chang, C. M.

Publisher

John Wiley & Sons, Incorporated

Published

2010

Language

EN

ISBN

9780470423325