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Enhancing Customer Service at Sullivan Ford by peppe is a document available to read on EtoBox.

What is Enhancing Customer Service at Sullivan Ford about?

1. Sullivan Ford Auto World conducted a survey that found low customer satisfaction ratings, particularly with the customer service department. 2. The best course of action for Sullivan Ford is to initiate employee trainings and seminars to improve customer interaction skills and service knowledge. 3. The trainings would help address customer grievances more competently and resolve issues more quickly to increase quality and productivity.

Author

peppe

Language

EN