About this document
Employee Retention Strategies in BPO by Uthra Pandian is a document available to read on EtoBox.
The document discusses employee retention strategies used in the BPO sector. It introduces the topic of retaining talented employees. The objective is to understand the nature of work and employment relationships in call centers and their impact on workers. It aims to identify shared interests between employees and management. The purpose is also to show how important retention is and the repercussions of not retaining good employees. The methodology discusses collecting primary data through questionnaires
- Author
- Uthra Pandian
- Language
- EN