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Enhancing UPI Apps for the Visually Impaired by vandanagmgcm is a document available to read on EtoBox.
This document summarizes a research study that evaluated the accessibility and usability of three popular Unified Payments Interface (UPI)-based digital payment applications (Google Pay, PhonePe, and Paytm) for visually impaired users in India. Fifteen visually impaired participants tested the applications and provided feedback. The analysis revealed several design issues that could be improved, such as screen reader compatibility, keyboard navigation, and clear labeling of buttons and controls. The study c
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- EN