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What Kind of Minimal Instruction Manual Is the Most Effective by John B. Black; John M. Carroll; Stuart M. McGuigan is a Computer Science article available to read on EtoBox.

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An empirical study examined the effectiveness of four different versions of a self-instruction manual for a word processing system: a Skeletal version that explicitly states only the essential information, an Inferential version that has the users infer some of the essential information, a Rehearsal version that is like the Skeletal manual, but adds opportunities to rehearse the explicitly stated information, and a Lengthy version that adds nonessential explanatory and descriptive information to the Skeletal version. The best learning performance was obtained with the inferential approach, particularly for more realistic tasks.

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Author

John B. Black; John M. Carroll; Stuart M. McGuigan

Publisher

Association for Computing Machinery; Association for Computing Machinery (ACM) (ISSN 0736-6906)

Published

1986

Language

EN

Field

Computer Science (Physical Sciences)