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What is BPO and KPO about?

Business Process Outsourcing (BPO) involves outsourcing non-core activities to reduce costs and improve efficiency, focusing on routine tasks like customer care and data entry. Knowledge Process Outsourcing (KPO) deals with specialized, knowledge-based tasks requiring skilled professionals, such as legal and financial consulting. Both BPO and KPO enhance operational efficiency and support global business growth.

Author

srishail5b8

Language

EN