About this document
TQM Insights from Kaizen Tech Institute by Kharl Anonuevo is a document available to read on EtoBox.
This document discusses Total Quality Management (TQM). It was developed by W. Edwards Deming and focuses on monitoring quality throughout an organization. TQM aims to satisfy customers, suppliers, and employees and requires continuous improvement. Implementing a TQM program can provide financial benefits to a business by improving customer satisfaction, building loyal repeat customers, and generating positive word-of-mouth marketing. TQM works best when all members of an organization work together towards
- Author
- Kharl Anonuevo
- Language
- EN