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This systematic literature review analyzes 36 articles from 2020 to 2025 to enhance the Technology Acceptance Model (TAM) using Partial Least Squares Structural Equation Modeling (PLS-SEM). The study identifies key external factors such as trust, system quality, and technological self-efficacy that significantly impact user satisfaction and technology adoption. Findings suggest that integrating these factors into TAM improves its explanatory power, offering insights for future research and practical applica

Author
bikorin
Language
EN

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