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What is Trends in Rooms Division Operations about?

This document discusses trends in rooms division operations in the hospitality industry. It describes the departments that make up the rooms division, including front office, reservations, housekeeping, and others. It outlines the guest cycle and front office functions like selling rooms, maintaining accounts, and offering services. Several technology trends impacting front office operations are examined, such as mobile apps, self-check-in, robots, big data, digital room keys, and augmented reality. Recogni

Author

Xye Reyes

Language

EN