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TQM and Six Sigma: Insights from GE & Motorola by Sam Wing Hong is a document available to read on EtoBox.

What is TQM and Six Sigma: Insights from GE & Motorola about?

This document provides an overview of the Six Sigma approaches used by Motorola, General Electric, and SkyMark. It discusses how Motorola introduced Six Sigma in 1986 to address quality issues. Motorola implemented Six Sigma as a metric, methodology, and management system. It also describes how General Electric adopted Six Sigma in the mid-1990s and focused on linking projects to business strategy. The document then briefly outlines the similarities and differences between how Motorola and GE implemented Si

Author

Sam Wing Hong

Language

EN