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Essential Telephone Skills for Admin by palibolya86 is a document available to read on EtoBox.

What is Essential Telephone Skills for Admin about?

This document outlines essential telephone skills for administrative assistants, emphasizing the importance of a professional telephone manner and effective communication. Key topics include answering and transferring calls, taking messages, screening calls, and maintaining courtesy during interactions. It also provides practical tips for telephone etiquette and handling various types of calls, including international ones.

Author

palibolya86

Language

EN