About this document
CRM Business Philosophy Overview by Gurjit Singh is a document available to read on EtoBox.
CRM is a business philosophy focused on developing long-term relationships with customers through mutual trust and value. It involves understanding customer needs, creating value, and enhancing relationships over various stages from pre-relationship to maturity. The goal is to turn prospects into loyal customers through superior customer service and value from salespeople and the value creation process.
- Author
- Gurjit Singh
- Language
- EN