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Managing Client Expectations Effectively by Javier Chillogallo Solano is a document available to read on EtoBox.

What is Managing Client Expectations Effectively about?

The document discusses managing client expectations by clarifying what the client wants versus needs through developing Conditions of Satisfaction (COS), which involve clarifying the initial request, provider response, and agreement between both parties; the COS should then be reviewed at milestones and updated as needed to account for changing situations and client needs over the project lifecycle.

Author

Javier Chillogallo Solano

Language

EN