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Consumer Satisfaction Research Bibliography by Samiha Mjahed is a document available to read on EtoBox.

What is Consumer Satisfaction Research Bibliography about?

This document is the abstract of a research article that compiled a bibliography of over 1,400 research articles related to consumer satisfaction, dissatisfaction, and complaining behavior published between 2010-2022 in 13 leading marketing journals. The bibliography was created by searching the abstracts of articles in these journals for keywords related to satisfaction and dissatisfaction. Many of the articles explored topics that have emerged since the last similar bibliography was published in 1993, suc

Author

Samiha Mjahed

Language

EN