About this document
Hotel Service Quality and Consumer Rights by Alexandra Cojan is a document available to read on EtoBox.
This document discusses quality standards and consumer protection in the European hotel industry from a contract law perspective. It notes that current hotel quality rankings lack transparency and do not adequately inform consumers. While quality management systems are important, they are voluntary and do not create binding legal obligations. The document argues that European contract law can help address this issue by making quality standards enforceable through contracts. It also examines using price redu
- Author
- Alexandra Cojan
- Language
- EN