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The document discusses the key functions and elements of communication. It defines communication as the transfer of information from one person, place, or group to another. The main functions of communication are to inform, persuade, and motivate. It also discusses the different types of communication flows within an organization like downward, upward, and horizontal communication. The elements of the communication process include a source that encodes a message and sends it through a channel to a receiver

Author

Bk

Language

EN