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What is OPD Patient Satisfaction Analysis 2021 about?

The OPD Patient Satisfaction Survey for January to December 2021 indicates varying satisfaction scores, with the highest being 74.3 in February and the lowest at 71.2 in October. Common low-scoring attributes include waiting time at the registration counter, availability of prescribed drugs at the pharmacy, and amenities in the waiting area. The OPD was closed for three months due to Covid-19, impacting overall patient satisfaction.

Author

rc.richa0205

Language

EN