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What is Managing Difficult Workplace Conversations about?

This document discusses managing difficult conversations in the workplace. It addresses that difficult conversations are inevitable and how they can be handled effectively to strengthen relationships and achieve positive outcomes. Participants are asked to reflect on a difficult past conversation at work, how they prepared and steered it, the outcome, and what they learned to do differently in the future based on their experience.

Author

Farzana Alam

Language

EN