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What is Understanding Nonverbal Communication about?

This document discusses non-verbal communication in healthcare. It describes how body language, facial expressions, distance, and the environment provide non-verbal cues that convey attitudes, emotions, and messages. Maintaining appropriate eye contact, posture, gestures, and interpersonal distance is important for effective communication and building trust with patients. Non-verbal factors like colors, cleanliness, and distracting behaviors can also impact the patient experience. Sensitivity to a patient

Author

Tata Leizel Ganzon

Language

EN